Refund Policy

Last updated: October 27, 2026

This Refund Policy applies to all courses, master classes, coaching or mentorship programs, workshops, webinars, events, memberships, communities, templates, downloads, and other products and services offered by Enrique And Greatness Inc. ("Company," "we," "us," or "our") on this website, Enrique's Loan Officer University (the "Programs"). It is part of our Terms & Conditions. Please review all Program details and contact us with any questions before purchasing.

1. All Sales Are Final

Our Programs are digital products, and access to the content is provided immediately after purchase. For that reason, except where required by applicable law, all sales are final and we do not offer refunds, returns, credits, or exchanges. This includes requests based on non-use, partial use, change of mind, scheduling conflicts, technical issues on your end, or dissatisfaction with the content or results.

2. Program-Specific Guarantees

If a specific Program's sales page or checkout page clearly states a refund window or money-back guarantee, that stated policy applies to that Program only, along with any conditions listed (for example, the time limit and any required steps). If no guarantee is stated, this Refund Policy applies.

3. Payment Plans

If you purchase a Program on a payment plan, you agree to make all scheduled payments until the full price is paid, even if you stop using the Program. Canceling a payment plan does not cancel the remaining balance. Missed or failed payments may result in suspension of access until your account is brought current.

4. Subscriptions and Memberships

If you purchase a recurring subscription or membership, you can cancel at any time from your account settings or by emailing us. Cancellation stops future charges and takes effect at the end of your current billing period, and you will keep access until then. Charges already processed are not refunded, except where required by law.

5. Live Sessions, Coaching, and Events

Fees for live sessions, coaching, workshops, or events are non-refundable, including for sessions you miss. Any specific rescheduling or cancellation terms for a live or coaching Program will be provided before or at purchase.

6. Billing Errors and Duplicate Charges

If you were charged twice for the same purchase or charged in error, contact us within 30 days of the charge and we will correct it, including issuing a refund for the duplicate or incorrect amount.

7. Access Problems

If you cannot access a Program you purchased, contact us right away and we will work with you to fix the problem. Access issues caused by our platform will be resolved by restoring your access.

8. Chargebacks and Payment Disputes

Please contact us before contacting your bank or card issuer so we can help resolve any concern. Filing a chargeback or dispute on a valid purchase may result in the suspension or termination of your access to all Programs, as described in our Terms & Conditions.

9. Your Acknowledgment

By completing a purchase, you confirm that you have read, understand, and agree to this Refund Policy and our Terms & Conditions, and that you had the opportunity to review the Program details and ask questions before buying.

10. Contact Us

For billing questions, please email us with your name, the email used for your purchase, and the Program name:
Enrique And Greatness Inc.
Email: enriqueandgreatness@gmail.com